805D4 Cosmetic Issues

Damaged parts

Normal parts

I have the following issues with my recently purchased 805d4.

The woofer housing appears to be scratched or has a poor finish.

I have requested an exchange.

The local dealer and the importer are giving me negative answers.

What is your opinion on this?

Thanks

jazz4jaz07-25-2023 8:31am

rsf507 Details Discussions Posts This discussion Message User 2,228 posts 07-25-2023 at 12:53pm Copy Comment URL Report Comment Edit Delete If these were NIB then it's totally unacceptable. Did dealer deliver and setup?
jazz4jaz OP Details Discussions Posts This discussion Message User 7 posts 07-25-2023 at 01:07pm Copy Comment URL Report Comment Edit Delete @rsf507 If you mean new, yes The dealer delivered it, but I installed it. I'm writing this using a translator, so please excuse if the conversation is not smooth
tomcarr Details Discussions Posts This discussion Message User 1,471 posts 07-25-2023 at 02:11pm Copy Comment URL Report Comment Edit Delete Unacceptable.
rsf507 Details Discussions Posts This discussion Message User 2,228 posts 07-25-2023 at 03:22pm Copy Comment URL Report Comment Edit Delete @jazz4jaz NIB = New in box.
yogiboy Details Discussions Posts This discussion Message User 5,486 posts 07-25-2023 at 03:58pm Copy Comment URL Report Comment Edit Delete 8 thousand dollar speakers should be flawless! You should demand a replacement!