I agree with Cleeds. What you have now is a used unit. A refurbished unit will have been bench tested before being shipped out to you to ensure it's in working condition, and cleaned up to look new. I would venture a guess that a refurb would be less likely to be problematic in the future than a new unit. This is one that's had a problem (as has yours) and been repaired (as yours would have been). Yours was once new, and failed. Go with the refurb.
Yamaha Amplifier Warranty Issues
My Yamaha A-S2100 integrated amplifier under warranty has been sent to an authorized Dealer for repairs, Yamaha says the parts are back ordered 10-12 weeks and some cannot be found yet. They refuse to replace with a new amp. What good is this warranty? Is'nt there anything I can do?
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@cleeds +1! |
My unit had power supply issues and 16 capacitors ans resistors need to be replaced but Yamaha does not replace individual pieces but will change the board. Model A-S2100 was discontinued in 2020 and Yamaha doe'nt have any in stock although dealers still stock this model. Yamaha does'nt want to replace with a later model. This talk with customer service of replacing with a refurbushed unit is tentative at this stage and I;ll know more this week. This reluctant talk/tentative offer is after changing the Yamaha rep and my 12th or 15th call/email. |
Where is your dealer in these discussions, @oldieaudio ?? |
@mickeyb +1 Mike |
- 39 posts total