2. misc-audio
  3. 181997-36

Innovative Autio in NYC just hung up on me

Being they are one of two dealers for StromTank, and being I would like to buy one, I called Innovative Audio in NYC and was greeted by a woman who insisted on keeping her voice loud and when I told her she was yelling at me, hung up on me!  

I guess this is why in my 50 years in HiFi, I NEVER shopped at Innovative Audio Video Showrooms.  I can order the unit directly from Alex, and I am.  It would have been nice to go for a listen.  StromTank should STRONGLY consider these yokels selling for them.

128x128cerrot
abaudio10
2 posts
 

I would echo tjassoc’s comments.  I have purchased equipment at Innovative and I have found Elliot and Chris to be 1st class individuals and professionals.  They would have my highest recommendation.

 

@tjassoc  - may want to consider speaking with Elliot about a used/certified pair of Alexia 2s.  A fine speaker IMHO, and would certainly help on cost side vs Alexia Vs.

gpgr4blu
1,078 posts
 

Elliot and Chris are always a pleasure to deal with. A great high end store with a very knowledgable staff that love music and enjoy selling musical satisfaction to their customers. I find it hard to believe that there is not another side to the story or perhaps a misunderstanding.

Randy H

cerrot's avatar
cerrot OP
1,700 posts
 

Thanks everyone.  I was away on business.  This was resolved.  They reached out to apologize.  I still won’t buy it from them as I’m a one strike guy but they did call and apologize and offer the unit to me.  All good.  

thecarpathian
4,183 posts
 

Well, can you offer us a glimpse into the conversation?

pokey77
1,260 posts
 

Jays Audio Lab is also a dealer for Stromtank, if that hasn't already been mentioned.

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