Audio Dropping Out on Rega Apollo and Saturn


I borrowed a Rega Apollo and Saturn for home audition from my local dealer.

On both CD players, I experienced audio drop outs from some of my CDs as they were playing. I noticed that these CDs did have some minor scratches, but nothing major. When I would play these same CDs on my Jolida JD100 CD player, I never experienced these problems.

Are there any Rega Apollo or Saturn owners that have experienced this problem with some of their CDs? It seems like to me that Rega does not have a very good error correction system as the laser scans the CD. So if you do happen to have some CDs with scratches, it could hinder an otherwise pleasant listening experience.

If there is no clear explanation or work-around for this, then I have no choice but to remove these players from my consideration.
wkass
Kbarkamian, I was using store bought perfect condition cd's. I do have cdr's but play them on my Denon 2910. Initialization failures were in the range of 1 of every 15 or 20 discs with all 4 machines. I rarely used the fast foward/rewind function. Once in awhile I play my guitar along to certain songs and like to go back to certain parts. That's when I realized to not bother using the foward/back function, it's worthless. The freezeup you describe is fairly typical, the machine locked and no longer responded to any command. However I've had them lock up without using any function (remote or panel). I put a disc in, play a few songs, press stop and it does'nt....have to turn the power off like you did. Another time the display just froze up all on its own (track and time froze as disc kept playing), and then when I press stop, it does'nt. My experience with the unplugging "fix" is that the bugs always return without exception, so let us know if it works for you. Different machines do different things, please inform us of any other quirks you have, but use regular cd's, as cdr's can be prone to problems in any player. Any cd player can do a couple funky things, but this is usually after years of use, the regas are funky out of the box and do things I have never seen any cd player do.
Just so "prospective buyers" on Audiogon know...

Rega does not extend their warranty to buyers of used units from original owners. They honor their warranty for 3 years - only to the original buyer!

So... if you are considering buying a "used" unit on Audiogon, eBay, or wherever... either make certain the seller will honor the warranty, or facilitate your warranty claims though their Rega dealer... or... know you're buying without any warranty.

That's critical information, since these units are notorious for their problems.
Since I've unplugged it overnight on approx 3/17, I haven't had any problems. I've tried doing all the things that made it freeze up before, and it hasn't happened. For arguement's sake, I don't leave it on 24/7 (never have), and listen about 3-4 times per week.