Audio Dropping Out on Rega Apollo and Saturn


I borrowed a Rega Apollo and Saturn for home audition from my local dealer.

On both CD players, I experienced audio drop outs from some of my CDs as they were playing. I noticed that these CDs did have some minor scratches, but nothing major. When I would play these same CDs on my Jolida JD100 CD player, I never experienced these problems.

Are there any Rega Apollo or Saturn owners that have experienced this problem with some of their CDs? It seems like to me that Rega does not have a very good error correction system as the laser scans the CD. So if you do happen to have some CDs with scratches, it could hinder an otherwise pleasant listening experience.

If there is no clear explanation or work-around for this, then I have no choice but to remove these players from my consideration.
wkass

Showing 2 responses by bassdude

I guess one must ask... why... do none of the sellers of the Apollo and Saturn disclose these issues?

My assumption is they are fairly common... and... the sellers just aren't disclosing them - I suppose justifying not doing so, by rationalizing its typcial of these players... and... therefore "normal operation."

Fortunately... we've had a few "candid" owners alert us all to the problems, before we "spring" for one of these players.
Just so "prospective buyers" on Audiogon know...

Rega does not extend their warranty to buyers of used units from original owners. They honor their warranty for 3 years - only to the original buyer!

So... if you are considering buying a "used" unit on Audiogon, eBay, or wherever... either make certain the seller will honor the warranty, or facilitate your warranty claims though their Rega dealer... or... know you're buying without any warranty.

That's critical information, since these units are notorious for their problems.