Aurender N10 display issue

if your Aurender is having problems, Aurender can diagnose and fix any issues via their Remote Support service.

To send a Remote Support request email, open the Conductor app and go to Settings>Help>Send Remote Support email. It will ask you to enable location services, which is normal. They should be able to help you.  

@hgeifman

yes Sir, that was my 1st step. I’m also interested in getting some end user information. Google turned up nothing on the topic.

Probably detransitioning. : )

I have never had the problem on my Aurender, the colors match the album covers. I would also ask Aurender, they have been very helpful to me on other questions I had. One idea, it sounds as if when it gets warmed up it starts to act up. Do you have it in a cabinet that does not allow it to get air and therefore gets too warm? Heat can cause trouble for certain types of displays.

@deadhead1000 

No ventilation issues whatsoever, rack is open on all sides. The issue was discovered upon it’s 1st power-up. My dealer supposedly tests and certifies preowned gear, so I’m scratching my head about how this could have passed inspection.