I can't believe this.

Disc drive went out just after warranty expired. Teac/Tascam doesn’t even give an email,for,service issues. You’re expected to fill out online form which I did twice with no response. Also contacted 2 of their listed service centers with no response ever. Bottom line is they are a crap company. Will never buy Teac or Tascam product ever again. 

I once sent a Sony separate in and after calling for 8 months and getting the run around, they finally admitted they lost it. I still believe someone there fixed it and took it home as it was a rare piece. They did reimburse me with a check, but only for the original price. I would have rather gotten it back.

Yep, I agree with others, it's bribery to get more money for doing the job they are suppose to do, regardless of the reason. Pay more or get it back well after you've lost your hearing.

I paid extra for expedited service when I renewed my passport recently. 

I bought a high-end BRYSTON digital player and stablemate DAC pre-owned. I sent the player back to BRYSTON for a full software reinstall and general status look over . It went in on or about October 2021 and I got it back on or about March 2022, but only after I personally got ahold of the Service Manager.

If you guys are outraged at five months for a service, I strongly advise you not to get into the vintage watch hobby. Independent watchmakers (whose numbers are dwindling, and typically old) are often backed up for a year or more. I kid you not!