2. misc-audio
  3. 181330-41

I can't believe this.

I have had a Tascam recorder in for warranty repair since October. They claim they are backlogged and have no idea when they can look at it. They claim they are still trying to fix equipment that came in last summer.

But here is the thing that grinds me. They want, " I think they may be able to do a priority service for you, however as I mentioned, most of our service centers that do provide priority service have a fee for it".

This seems like bribery to me.

ozzy

128x128ozzy

Showing 1 response by whipsaw

whipsaw
753 posts
 

I bought a high-end BRYSTON digital player and stablemate DAC pre-owned. I sent the player back to BRYSTON for a full software reinstall and general status look over . It went in on or about October 2021 and I got it back on or about March 2022, but only after I personally got ahold of the Service Manager.

If you guys are outraged at five months for a service, I strongly advise you not to get into the vintage watch hobby. Independent watchmakers (whose numbers are dwindling, and typically old) are often backed up for a year or more. I kid you not!

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