I can't believe this.


I have had a Tascam recorder in for warranty repair since October. They claim they are backlogged and have no idea when they can look at it. They claim they are still trying to fix equipment that came in last summer.

But here is the thing that grinds me. They want, " I think they may be able to do a priority service for you, however as I mentioned, most of our service centers that do provide priority service have a fee for it".

This seems like bribery to me.

ozzy

128x128ozzy

So sorry to hear @ozzy 

The parts situation is pretty much caught up, but I don’t care if it’s the burger joint on the corner or the repair places, nobody is fully staffed anymore! My wife works for a hospital and they were short staffed before Covid and now it’s even worse.

But having to pay a bribe really is BS!!

 

curiousjim-

I’m not sure where you are getting your information from in regards to “the parts situation” being “pretty much caught up” because that is absolutely without a doubt not the case.  I am in the electronics business and I have multiple suppliers quoting Q4 of 2023 for a vast range of items.  There are whole vendors/suppliers that are quite literally not shipping anything at all due to component shortages and their inability to manufacture items because of it.  We’re not even close to the end of this.

@ozzy  

I wonder if it’s the same place I sent my Esoteric player to in California?   They were brutally slow.