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New Project RS2T transport

I have had one already and sent it back, did not work at all upon receipt. Dealing with the Music Room though is a pleasure. Will always do business with them. Had unit replaced with a new one, just arrived Yesterday, Sunday afternoon 7-25-22. Hooked it up and SAID WOW!!! I have a Meitner MA-1 DAC and the synergy is Fabulous. Right out of the box it sounded, GREAT. So very OPEN. I have been blessed when upgrading several pieces to be totally surprised by the improvements. VERY Audible!

I am somewhat concerned though as there have been a great deal of posts about quality control issues. (see first sentence)  As I said unit sounds GREAT, very impressed. HOWEVER, if anyone can comment that owns one, I noticed when placing the little magnetic puck on the disc that it just sits atop the center spindle and does not contact disc. The magnetic puck has a female center on the underside that goes over a very small  male metal protrusion. (SPINDLE)   I would think that it should go over that spindle totally and meet the disc firmly. (no space between disc and puck??? When I place puck on top of CD, It appears that the machining on the underside of the hole should be a MM wider so it doesn't sit atop the spindle and drops down totally on the disc. Hope this makes sense. Thanks Robert TN    Ps would like to thank Charles1 DAD  for encouraging me to stick with transport. It is that GOOD!!!   Just wondering if they all are designed to do what I am experiencing?

robshaw
facten
2,762 posts
 

@robshaw Glad that you got squared away , enjoy. I do have a curiosity question - aside from his initial where did you buy it response did Rathammer ever respond further to your quality control concern, and if so anything worthwhile to pass along?

charles1dad's avatar
charles1dad
10,236 posts
 

@lpretiring 

There was a bit of a delay when I ordered my Fidelizer Nikola II back in January. Fortunately it all worked out well. These supply chain issues are no doubt frustrating. Do what is best for you. All I can say is that it is a top quality LPS fit for the RS2T. 
Best wishes 

Charlles

lpretiring
428 posts
 

@charles1dad

Frustrating...yes. I know it hasn’t been a real long time, but it sure feels that way.

It can be hard for a business to do but what’s that saying about under promise and over deliver? Anyway, I feel it has to be shipped this week because I’m starting to get crabby.

 

 

 

robshaw OP
226 posts
 

Facten, and Charles 1Dad, In answer to factens post, I received JUST one post from the Rathammer initially. I had sent several or at least a few additional posts to him citing my experiences. To date: He or any representative from Project has never contacted me. Very disappointed.  To me service is EVERYTHING!!! Most anything I buy, service is the deciding factor. So far my RS2T is performing as it should, now with the third one. I will continue to look into the LPS, with the aforementioned thought in mind. ( SERVICE) If anyone has any thoughts or experience with LPS, please feel free to comment.

    Would it not be nice to hear from a company rep: on this post! From any company that makes them???  Listened to my system for an 1 1/2 today, just keeps getting better, if that possible. Have a great weekend all. Be safe!

charles1dad's avatar
charles1dad
10,236 posts
 

Robert, I wouldn’t group Pro-Ject and Fidelizer together. The latter communicates well and is responsive. Their problems are external supply chain uncertainty. They are as frustrated as their customers.

Pro-Ject has apparent internal quality control issues with certain products. From my vantage point this seems so correctable, if attention is sincerely paid to it. An out of the park home run product in terms of sound quality, yet dropping the ball with very fixable QC problems. It makes no sense for someone not to follow up with you Robert.

My support of them has been strong due to the fantastic music reproduction their CD transport contributes to my audio system. But they need to get the entire act together.

Charles

 

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