Hint:  Change your Wi-Fi frequency to avoid interference with neighbors router


My friend was having annoying Internet problems such as start and stop, dropped signals, streaming pauses, skips, etc. In other words, a sporadic Wi-Fi connection on his Net-Gear router that sometimes works, and most times fails to work. Everything we tried failed to solve the issue (re-boot, etc.). And the strange thing is that the connection was working fine for many months and then suddenly stopped working.

After much research, and many phone calls, we discovered these kinds of difficulties could be caused by having another customers modem/router too close. We never thought of this.

All routers must operate their Wi-Fi network on one of several “channels” — different ranges of frequencies the wireless network can operate on. If you have multiple Wi-Fi networks near each other, and you probably do unless you do not live near anyone else, they should ideally be on different channels to reduce interference.

A very simple solution. We change his routers frequency from 11 to 6 and everything worked perfectly. I am not an expert on this topic but if you are having a sporadic Wi-Fi connection that sometimes works and, most times fails to work, you might want to investigate this simple solution.

 

hgeifman

bjp9738

... if you have Comcast Xfinity and use their Wi-Fi router, those settings are locked down. The only way to change it, that I know of, is to do a full reset ...

The best solution with Comcast is to dump its equipment and buy your own modem and router. You’ll save money compared to the monthly rental you’re paying now and you’ll have control of all of your network settings.

Get off of 2.4GHz ! Use the 5GHz channels and see if you can select Ch’s other than 36 and 165 (basically whatever you have selectable in between).

Most of the time (no scanner needed), these channels aren’t used in consumer WiFi equipment and people (understandbly) don’t know any better.

And please don’t tell me that 2.4GHz penetrates more than 5GHz. That arguement is lost based on how polluted the 2.4GHz band has become. 5GHz is slowly getting to this same issue but usable.

I’ve been doing this WiFi stuff professionally for the last 8 years cause “I’m Only In It For The Money”

cheers,

joe

 

More information on Comcast routers:

Settings for Comcast routers

For additional details, please search on ‘change frequency in Comcast routers’ and/or call Comcast customer support. Hope this helps.

Advanced settings.

 

OP,

 

Thank you. Fortunately I have never had this problem. But a great item to have in your bag of tricks. I remember when I had the only SSID detectable in my house. Now the list is extensive.