Dynaudio customer service ignoring me


Has anyone else tried ordering directly from Dynaudio?  I'm trying to order woofers directly from them as they're they OEM and no one else sells an equivalent speaker. I've been trying to get these for almost a year now and start off communicating pretty consistently.. Then I gave them the thumbs up to move forward and crickets!  I've called both sales guys, left voicemails, emails etc.  I got one random response about 3 months ago just saying supply chain issues etc.  I'm about to spend thousands of $ here and get zero attention.  

Is this a common complaint among Dynaudio and their sales support?

dtximages
seems to be a trend. i emailed 3 different brands about tube pre-amps. only got 1 reply back. that guy got my money: frank van alstine. good luck with your woofers.

Yeah, apparently there are 2 guys in the Dynaudio sales department in the US, Mitch and Michael. I guess they consider me small fish and their time is better spent on larger customers.  I guess they're assuming I'm not someone important in the industry.

Okay I have to ask, are you?

 

@dtximages said.....I guess they're assuming I'm not someone important in the industry.