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Returning damaged item to seller....

I bought a Project Ground It which unfortunately was damaged during shipping. The seller refused refund even after sending multiple pictures of damaged item to him. Only after I initiated PayPal action did he decide to refund me. Through out this process he did not want the item back. Now he has decided he wants it back. I am willing to return it but he refuses to pay for return shipping costs. Am I correct in thinking he should pay return shipping fee? Thanks!

128x128dnb4
geof3
1,126 posts
 

If it is insured it is on you, the recipient, to start a claim. Shipping a 9lb item isn’t that expensive. What happened to it? Is it DOA? Was it shipped in the original packaging?

has2be's avatar
has2be
555 posts
 

Shipping claim is not on the recipient to start!

The shippers property and he has the contract with delivery service so he must start claim.

No matter who paid the cost of shipping and insurance.  

dnb4's avatar
dnb4 OP
41 posts
 
geof3, has2be

If seller had insurance I do not know other than Canada Post denied his claim.

The base is 18 lbs., not 9.

Seller has not responded to my offer to split the return shipping costs.

czarivey
5,752 posts
 

Insurance is the business that works ideally if no claims paid at all. When it's time to pay claim the immediate denial is the usual outcome if you have no attorney or attorney fees are not reasonable with loss.

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