Insurance is the business that works ideally if no claims paid at all. When it's time to pay claim the immediate denial is the usual outcome if you have no attorney or attorney fees are not reasonable with loss.
Returning damaged item to seller....
I bought a Project Ground It which unfortunately was damaged during shipping. The seller refused refund even after sending multiple pictures of damaged item to him. Only after I initiated PayPal action did he decide to refund me. Through out this process he did not want the item back. Now he has decided he wants it back. I am willing to return it but he refuses to pay for return shipping costs. Am I correct in thinking he should pay return shipping fee? Thanks!