Returning damaged item to seller....
I bought a Project Ground It which unfortunately was damaged during shipping. The seller refused refund even after sending multiple pictures of damaged item to him. Only after I initiated PayPal action did he decide to refund me. Through out this process he did not want the item back. Now he has decided he wants it back. I am willing to return it but he refuses to pay for return shipping costs. Am I correct in thinking he should pay return shipping fee? Thanks!
fuzztone, thyname, tubebuffer, ghdprentice, woodsage Thank-you for your responses. I failed to include that I had paid full asking price and shipping. I just think that since I paid for shipping the seller should pay for return shipping. At one point I did offer to return home and ship it back but the seller agreed that it would be a waste of time and money to return it. In my opinion the item is basically beyond repair. |
ebm , rdk777, secretguy I just offered to pay 1/2 the return shipping. This way we are both out for shipping and the seller gets his damaged item back. I am guessing no insurance but do not know. |
bugredmachine - that was what I intend to do.srinisr - did not know that about PayPal, thanks!Still no reply from seller on my offer to pay 1/2 for shipping. |
has2be: Thank-you for your response. I do have a clear conscience and nor do I believe I am trying to teach the seller a lesson. Throughout all this the seller did not want the item back. The seller also refused refund as I failed to notify of damage when received due to being away from home. When I returned homed saw the damage the seller was immediately notified with pictures of the damage. The seller than accused me a causing the damage. Only after I filed a claim did he initiate the refund again telling me he did not want it back. I offered to return home, 350 miles or 563.2 kilometers one way, to return the item but the seller said it would be a waste of time and money. Weeks after I made this offer the seller decides he wants it back which I am more than happy to do if he pays for 1/2 the shipping. I think my offer to pay 1/2 shipping is fair and will do so if the seller contacts me agreeing to pay 1/2 shipping. |
has2be,ozzy: I was looking for input having never, after 100's of purchases had an issue with damaged goods. I am thankful for all the input on both sides. I can see now why the seller wants me to foot the return shipping costs. Below estimates are just for the base (weight/dimensions) with no packaging. FedEx: $78.50 international ground UPS: $73.14 standard USPS: 133.19 priority mail international His shipping costs that I paid and was reimbursed was $40, this should indicate how well it was not packaged. I am still willing to pay 1/2 shipping costs. |
