Uber expensive repair at United Radio


Anybody’s experience with United Radio (East Syracuse) as a service center? I will never do business again with these guys. They charged me $1,971 to repair my Classé Audio C-M600 monoblock amp...Forteen hours @$120/hour to replace two 16 pins chipsets...They provided me a discount on their regular hourly rate, which is normally set at $140/hour...
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dasign OP171 posts05-25-2021 5:39amMy options:

1) Pay over $2,000 in repair cost and keep my $6,000 monoblocks
2) Refuse the repair estimate and try to find a repair shop which has Classé Audio CA-M600 schematics, parts and repair expertise?
3) Sell the remaining functional monoblock amp and take a $3000 loss since I purchase the pair last year?
Yes, your options, and you made your choice. No one else did. Poor form to whine about it now. Skilled labor is expensive. So is maintaining a brick and mortar business.
My two bits. 
I had my Mac 240 refurbished by Ryan at Audio Classics and it was worth every penny. Not quite the $1900 of the OP, but it wasn't cheap either. I fiddle around and refurbish old Triumph cars, NOS and reissue parts are very reasonable compared to some better HiFi. But i guess my point or correlation is that after all is said and done, one has a valuable and cherished item that will last another 50 years.
OP,

Thank you for this recommendation, sounds like United Repair is a great option for amp repairs:

1) Their estimate was accurate
2) They gave you a discount
3) They successfully completed the repair
4) They took on your work in a time when other repair shops are turning away new business

This is exactly the kind of shop I like to do business with. 


14 hours does seem like a lot, but you got them down on their rate.  Hopefully their work is first rate and you never have to worry about amp repairs again.  BTW, what prompted you to seek service?