Schiit order issue - anyone receiving shipments?


Experiencing order receipt delay approaching 2 months.  Schiit unable to clarify when order will be received.  Only receiving template response without focus on my order. No telephone available as co don’t take calls.

I think company may be having problems.
emergingsoul
Schiit support is horrible.  Get on the phone.  Tried to get an answer and after a few emails, no success. Get on the phone!!!
Oh, give it a rest.

What do you want? Someone to complain to? Is that what will make you "happy"?

You've started three threads on this issue.

Schiit does not do phone support. Get. Over. It.

You've received a long answer from Schiit directly on one of your threads.

As of now, 26 February 2021, 12:11 PM EST, the Schiit site says, "Backordered, Ships March 25th".

There is your answer.

At this point, you will never be happy, no matter how great the Freya+ is because you have worked yourself up about this. Just cancel your order and let someone who has at least one foot in our new reality enjoy the unit.
"skypunk433 posts02-26-2021 10:31amSupply chains are so stressed no mater what the industry or channel."

Spot on.

Last week, completely unexpected, we received a 25% increase and a fourfold lead time from a supplier. No warning, no nothing.

Nothing is predictable anymore.
Schiit should open up phone lines. Not that expensive.  They farm out support to non schiit staff my guess.  I can open a response center for several tech cos.  Called outsourcing and speaking humans hard to find.  Foreigners can respond in writing, as if they are in the us.  Schiit does this my guess.   It’s from Rebekah, actually it’s from a Phillipines guy who has a strong accent, and tomorrow from Iceland farmer
Do you actually read the responses here?

How about answering some questions and providing more context instead of making blanket assumptions and complaining.