Schiit order issue - anyone receiving shipments?

They say they are manuf my preamp, yet no word on arrival target, none.  No parts is not a problem.  So they r doing a delay tactic, in the midst of problems running business.  

Info on site is inaccurate.  Ship dates are not true.

no excuse.

Agreee, good to have a fully assembled product, but communication is horrible.

I could be waiting an additional month or longer. No info about status.   New orders for preamp say 7-10 day.  Very very misleading.

Clearly, schiit is having financial problems.  If it were just COVID they would say this. So it’s more. 

Drussell

its the preamps that are at issue.

they chose not to communicate with buyers very well.  Now they r doing better thanks to this forums efforts.

 Most cos could careless about customers.  I believe they still fall short. Hoping their preamp is good
  

Next conquest will be audio research and McIntosh,   Ie.  Design a ht bypass line stage preamp with true bypass (tubes are off when ht used),  just like Schiit does.   

Schiit support is horrible.  Get on the phone.  Tried to get an answer and after a few emails, no success. Get on the phone!!!

Schiit should open up phone lines. Not that expensive.  They farm out support to non schiit staff my guess.  I can open a response center for several tech cos.  Called outsourcing and speaking humans hard to find.  Foreigners can respond in writing, as if they are in the us.  Schiit does this my guess.   It’s from Rebekah, actually it’s from a Phillipines guy who has a strong accent, and tomorrow from Iceland farmer