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TEAC NT-505 impossible connecting to WiFi router o such LAN: help me please?

Hello mates,
I got my NT-505 3 days ago.
It seems to be working correctly but in my opinion all software in not the same level than the device: too aged & often no relevant documentation or support about.
However my big trouble is the NETWORK interface:  since first time I switched on, the NT-505 remains "for ever"  into NET configuring blinking state until it goes in power stand by.
Summarizing:

1. RJ45 cable is ok - tested in several manners
2. the wifi router (1Gb fiber connection) is ok
3. the wifi router ether ports (4) are ok - I checked a bridged LAN configuration too

Testing the NT-505 Ether port It results:

1. the physical level of protocol seems working correctly just on-way: the interface recognizes correctly the bandwidth (Fast ot Giga in my case) end the packet coming from the router are buffered. No packet sent  to the router.

2. At protocol level no ARP session are involved hence impossible retrieve MAC address and trying to do something.


VERY STUPID ISSUES:

1. Being NET board logically split from MAIN board It's need a separate firmware(!!!): how can I upload the NET firmware if, as stated into documentation, I must use the mobile app and It's impossible connecting the device to such LAN?

2. NO menu interface to configure manually the net parameters.

May someone help me (tricks..., recovery sw,..., low level maintance menu...,...) 

Thank you a lot.


silvio66
love_that_sound
53 posts
 
I think they eventually will, but it's been 2 months already and it's my understanding that there still is at least 2 months of transition before any of the parts/repairs are sorted out.

I asked admin@teac for a phone number as Citibank claims is looking for one...

No reply.

I can't even replace it with another nt505 from an authorized dealer presently... Not until the transfer is settled (according to the dealer I purchased from).

It's a shame really because I enjoy nt505.

4 months isn't acceptable (4 months of tidal and qobuz subs wasted too).
big_greg
6,561 posts
 
I agree that they should have sent you a replacement unit by now if they can't find the part.  

I bought my CG-10M on ebay from the authorized TEAC store on ebay.  I had a question about the BNC cable and they got back to me within a few hours.  

Which leads to a question for those of you that have the CG-10M... what cable are you using?  I ordered an inexpensive BJC 75 ohm cable, but TEAC says it is better to use a 50 ohm cable.  I either see super cheapo 50 ohn cables, or $700 - $2000 cables.  I'd like to get a quality cable, but not spend as much as I spent on the CG-10M on a cable.
trinhsman
88 posts
 
I bought a BNC cable from Silnote on Audiogon.  Initially I used a generic cable from EBay.  Both got the job done.  One thing I wouldn’t skip on though is the Ethernet cable.  I got a Cat8 cable.
big_greg
6,561 posts
 
Thanks!  I’m running Cat 8 to the NT-505 already.
love_that_sound
53 posts
 
The teac admin which shared his name today promised to have a resolution Monday.

Adams electronics was top notch in the discussion.

A properly shielded BNC cable should be more than adequate.

I'm an energy sector deep water civil engineer and a shielded 50ohm BNC is absolutely fine using RTK GPS (sub mm accuracy) where an accurate clock to the likes of which is unprecedented is a requirement to solve the distance/time/azimuth from the gps satellites in orbit. 

I'd imagine a 1m run is ok.
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