I refunded the buyer's money even before settling the case with UPS. He certainly should not have any risk in this exchange. I am assuming UPS will settle this properly. I hope they spend as much time investigating why, how and by whom this unit was destroyed as diligently as they seem to be investigating me and the buyer.
They say it will be 8-10 days before they agree to a settlement.
If it is not quick and for the full amount I will probably get an attorney involved as a matter of principle. UPS's service was egregious.
They say it will be 8-10 days before they agree to a settlement.
If it is not quick and for the full amount I will probably get an attorney involved as a matter of principle. UPS's service was egregious.