Who buy PS AUDIO ?

Kinda spotty track record, putting out some great affordable gear but also some stinkers, offering beginner-level and higher-end tiers, but scarce in the middle.  The Stellar series is admirable with good quality for the price, and is frequently compared to the lower cost offerings from Parasound and Hegel; the Gain Cell DAC and S300/M700 amps are very popular and IMO sound quite good, even though the DAC and the Preamp have gathered some bad press for poor measurements.  BHK, Direct Stream equipment and the new Stellar phono stage have received glowing reviews, but the Power Plant Premier, Nuwave phono preamp/ADC, and the PerfectWave CD transport not as popular or had hardware issues.  Pieces never really described as punching above their weight.  Their GlobalNet and PowerPlay internet connectivity that was supposed to give users internet access to statistics and remote control broke down and was never fixed, so those who bought equipment that was promoted to use this feature were stuck.  Excellent customer service and response to questions/issues, even if it has nothing to do specifically with their equipment.  Paul the CEO has his own YouTube channel on which he answers questions sent in by subscribers while soft selling his products often.  I have a Stellar Gain Cell DAC and Perfectwave Power Plant 3; have tried the Nuwave phono preamp and the S300 amplifier but didn't like them enough to get rid of what I already had, so I didn't keep them long.

Heard m700 and didn't move me.

As a side note, I'm surprised there is such a lack of satisfaction with PS Audio gear. I haven't heard any of it, but I expected more praise. 

I think their stuff is awesome. Bought the SGCD, traded it back to them for a DirectStream DAC Sr. Paid the difference in price with an additional discount. Also own x3 Stellar M700’s for L, C, & R. Future purchase is an S300 for the rear surrounds. Can’t afford the BHK stuff and envy the M1200’s that just came out but can’t afford those (yet) !

Toured the Factory and met all sorts of wonderful folks including Darren Myers and Gus Skinas. James gave an excellent tour where I had the whole place to myself ! Paul was away that day but Gus & Darren more than made up for it as did all the music rooms which were mine for an afternoon. Left a copy of Paul's book 99% True on his desk, and he graciously signed it for me and mailed it back.

I’m not a "Trumper" but this is why it’s important to buy American made products.

Ps Audio customer support is second to none. Their BHK and Directstream line of products are superb, in my opinion. Many other manufacturers that I've dealt with were a little off-putting to say the least. Another manufacturer with great customer support is Frank Van Alstine from AVA. Buy products from either of these companies with confidence.