What's up with TMR Audio?


Hello Forum, 

Last Saturday I purchased several Naim components from TMR Audio.  My credit card was charged and since then there has been no follow up email or shipping info.  I called TMR Monday and Tuesday multiple times only to get "we're closed" recording (I called durning their operating hours).  

This is disconcerting to say the least.  Typically when this happens a company has gone out of business (stops communicating with customers, does not answer phone).  Has anyone else had issues with TMR Audio in the last few days?  I've sent multiple emails and they have gone unanswered.  

I'm going to have to contact my credit card company and see if I can get the charges reversed.  This has been a very disappointing experience... I was eager to receive my new Naim components.  


mrbell
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Bought a HoloAudio Kitsune DAC on Monday.  Received it PP 3-day priority shipping on Friday (Dec. 13th) in Puerto Rico.  No fuss, no muss!  Excellent communications.  This was the second time buying from TMR and there was excellent communications both times.
The Fair Credit Billing Act of 1974 gives people 60 days
In Australia purchasers have 3 working days to cancel/stop/reverse a credit card purchase from the date of purchase, 60 days seems like a totally different set of laws for the US.

Cheers George
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