What's up with TMR Audio?

Im thinking that Mr Bell is a little embarrassed by all of this right now...….

or is it hard to see your keyboard for all the egg?  

Very funny!
Lol

But seriously it is great it ended well but a crying shame it made it to this forum!

Never doubted it for one second.
Good to hear it is working out as should be.
Be interested to see if the op returns to apologize for this as it appears was their fault for providing an incorrect email address.
And jumping the gun without due consideration for the holidays.

George
If true ( and I do not doubt it as you our resident Aussie) then that goes some way to explaining your anxiety over this situation.
That was part of what I was not understanding on your side.
We have plenty of time for charge back here in the USA.

Cheers!

Love the handle there.
A Trekkie indeed!

Hopefully the OP will come back and update us on the conclusion to this saga.

Happy Holidays George!

And it does not hurt to NOT cancel it yet either George.

Have a wonderful evening.
👍👍

I am going to go out on a limb here and say what some have already hinted at here, myself included.
This thread is not warranted and tbh with the fragile nature of our hobby can only hurt matters for us all in the long run.
Lets be honest the OP was NEVER in any danger of losing his money, ever, period!
We all know how long you have to make a charge back on your credit card, why on earth just not relax over the holiday period and see what Thursday bought when they are back in the office.
There was no need whatsoever to start belly aching over this after just a couple of days considering the time of the year.
No satisfaction after normal business is resumed?
Sure THEN initiate the chargeback and blast them on the forums but this was premature.
Not affiliated with TMR at all, just a healthy dose of common sense.
My opinion and thank you.

George
TMR are not going to be going anywhere anytime soon, we both know that.
They are way too big and deeply involved in audio equipment both here and on eBay.
TBH I do sidestep both sites and order direct as you get a better price as no fees they have to pay.
But with their constantly revolving inventory they are busy people and combine that with the holidays....

Yes it is unfortunate that this has slipped through the cracks but I am sure thats all it is.

BTW, Merry Christmas to everybody!
Relax, eat mince pie, drink spiced rum, enjoy!

OP
I understand your concern and yes TMR should have altered their voicemail message and maybe even auto email response to reflect their closure for the holidays.
But that is all I see wrong right now and they are NOT going to run away with your money and deliver nothing!
Not meaning to demean your $2700 purchase but it is not going to make them rich by robbing you of it and compared to some of their deals is on the smaller side.
Again that is NOT trying to say it is a good reason to treat you unfairly or that your purchase and business is not as important as say a $25000 sale but just some extra rationale.

If you read the thread to the link I posted it will give you a bit better idea.
Ok 4 days, still no need to go ape so soon.
IMHO of course.
I understand it's a fair amount of cash but trust me TMR are not going anywhere anytime soon.
Did you check their feedback here and on eBay?

Although not really relevant, I purchased from them a Phonostage last Thursday, shipped Friday, received Monday.
Colorado to Florida.
Cannot complain one iota.

They will come through for you I am sure.

Exactly Riley.

Would not be surprised if they took the whole week off.

I have...lol.

Tbh this type of jumping the gun thread is getting more common here unfortunately.

I mean 2 whole days?
🤔🤔🤔

Hmmm....

https://forum.audiogon.com/discussions/the-music-room-boulder-colorado