Wonderful visit and 5-star customer service at Audio Doctor in Jersey City, NJ!


For those interested in auditioning the new Paradigm Persona series, as well as other high-end brands, with the benefit of highly personalized attention and 5-star customer service, I would like to recommend a visit to Audio Doctor in Jersey City, New Jersey- they have some of the largest showroom space in the NY/NJ area, and such great customer service, period!

Audio Doctor is currently the only dealer in the NY/NJ area allowed to demo in-store/sell the Paradigm Persona speaker series, so I trekked there yesterday to audition the Paradigm Persona 3F and flagship 9H stereo speakers, which both proved stupefying and extremely impressive for their price points in as far as clarity, detail, and sound stage are concerned.

The owner, Dave, is such a wonderful guy. He gave me a personalized tour of his well-built home theater room (100+ inch projector set up with KEF speaker system, excellent room treatments, very comfortable seating, etc.), and also a tour of other five-figure speaker brands on display.

Crucially, for the Paradigm demos, Dave allowed me to bring my own interconnects and speaker cables, and also to use identical separates to what I have at my place so I could ascertain for sure what the Paradigms would sound like in my home setting. I was also pleased to see many low-budget speaker/separates set ups for those on a tight budget- all on display.

Last but not least, Dave and his wife prepared a wonderful dinner for me while I was speaker-auditioning- the tastiest Mexican Tacos I have ever had! I spent a total of 4 hours at the store, and Dave even gave me a lift back to the PATH train station (I live in NYC)... so without a doubt, I would rate the customer service at this place as the best I have ever seen in my years of visiting audio stores on both coasts.

So for the NY/NJ area audiophile crowd, Audio Doctor merits an in-person visit and comes HIGHLY RECOMMENDED!!!
ph2
Shardone and Cleeds:
I agree that this is not the best thread for my ire at Audio Doctor as it was about a wonderful experience at Audio doctor which the OP had. For that, I apologize to all on this thread but Audio Doctor. I usually confine my comments about him to threads specifically about other products which he hijacks to sell his. I cannot say he did so here. My first post here arose as a result of the following quote by Audio Doctor:

"Far too many stores especially in the New York metro area are all about closing the sale rather than finding out just what product or series of products is right for the client, for this reason Audio Doctor displays many different lines so we can find just the right product for that client."

Then he attacked me an my post and the wasteful back and forth began. As I indicated earlier, I purchase lots of gear from most of these dealers and know the proprietors personally. Although one or two, unbeknownst to me, may not be as pure as the driven snow, Audiotroy’s statements about Audio Doctors’ integrity as contrasted other dealers’ lack thereof does not reflect the truth of the matter. If members here would like to be educated by a self interested dealer about wonderful new products as Dave claims, then perhaps they might also wish to be educated about the promoter of same so that they can gauge the accuracy of those claims.

Nor does Dave give you the background of my personal experience with him which he well knows---that at Sound By Singer, when he worked there, I as well as every member of my listening group, asked Andy Singer to make sure we did not have him as a salesman because he talked way too much and was a hard seller there-- or the experience I’ve had with him at 2 audio shows where he tried to sell me (not just present as most do) Usher and years later Personas. As a result of my experience with him, as he noted, I have not been and will not go to Audio Doctor.
I hope this context helps.
Assuming Dave does not reply, as he usually does, with insults or misinformation, I will cease posting on this thread.
Gpgr4lblu,

So lets get the record staight, the reason you don't like me, isn't about my knoweledge, ability to construct great sounding systems, or finding great products it is about talking too much and presenting during an audition while other presenters just play music?

I am so sorry that is what you have found talking about audio products to be so offensive, please let me know who you are so I have the courtsey of barring you from entering my room at shows so you don't have to be barraged by my excessive salesmanship and verbiage. 

Please continue to patronize all of those fantastic dealers that you have mentioned, I have tried to lay down the truth that you don't want to hear.

As per your issue of trolling, grow up, most people that actually want to purchase a product are excited to learn about possible options that they may want to check out.

For what I presume you to be an educated older man, your lack of maturity is shocking. 

We will continue to call attention to great products whenever it is appropriate. 

Dave owner
Audio Doctor
To everyone reading this post, I must appologize for getting heated, one one should be attacked on Audiogon for having an opinion or advocating a product.

What some of your has said is wonderful and very supportive. I have tried building one of the great audio stores that has a real selection and provides the opportunities to actually hear many of the brands you read about in a non pressure, laid back enviornment.

Our shop is in an 1880’s restored Victorian home we have four sound room and eight listening areas. We sell systems starting as little as $500
going up to the truly exotic.

My belief is simple, we identify and promote many new brands and many old industry stalwarts the goal is always to offer the best sounding and most innovative products, and whenver possible find products that challenge the best for less money.

We are always testing out new products and ideas for our clients, up next is the new power conditioner shoot out, Isotek and Torus vs Running Springs which is gone, and Audio Magic which we love.

We have a new highly rated British music  server the Inious Zenith coming in to test vs the Aurender

We have the new Aqua Hifi Formula MK II on order. 

We will be testing some new multi channel amps and hopefully some exciting new power cables.

If anyone reading these posts wants to actually come in to the store and or talk to me about anything which I might have experience in please feel free to email or phone.

Thank you all except for one notable exception.

Dave owner
Audio Doctor NJ


“We have a new highly rated British music server the Inious Zenith coming in to test vs the Aurender”

Dave,  

Which Aurender you will be testing with Inious?  Please post test results, thank you!
Is it possible to shred the entire discussion?

Otherwise, it should archived as a "what not to do when self promoting yourself" FAQ file.

DeKay



Post removed 
@gpgr4blu 

Shame on you for hijacking the original thread because you have a problem with the proprietor of Audio Doctor.  Also, none of us need to know about you and your friends problems when Dave was working at Sound By Singer.  You had an axe to grind with Dave so you chose to do it here, shame on you again. 
I worked in publishing for 20 years. In its retail heyday, there were 8,000 independent booksellers. How many bookstores are in your town, now? The internet is great—we can express ourselves anonymously!—but the success in online selling means fewer B&M stores and fewer chances to audition brands we’re interested in. Hence we go to forums like this and ask enthusiasts—not professionals—their opinions, or we read magazines and buy on their recommendations. Crazy. Hail the independent retailer!
Thanks Austinbob, yes the internet is killing the joy of shopping.

There was nothing cooler then spending time at your favorite book, record, audio store, gallery ect.

Yes click and ordering is efficient, but alas I feel an entire generation is going to miss the hands on experience of actually touching and experience a product first hand.