Bigjoe-
My experience has been the opposite. UPS claims have been long, drawn out, niggling torture sessions. I am 1 for 3 with UPS though the independent store that shipped UPS in one case paid up and said they would settle with UPS so overall 2 for 3.
Fedex I am 2 for 2 with each claim paid in 2 weeks or less.
I have had UPS damage more goods that I have shipped and that have been shipped to me so I ship FedEx Ground almost exclusively for anything of size. Generally cheaper than UPS and arrives quicker.
I will give a plug for "Craters and Freighters" that got a pair of Silverline Sonatas with no boxes packed and shipped from Virgina to Nebraska unscathed.
My experience has been the opposite. UPS claims have been long, drawn out, niggling torture sessions. I am 1 for 3 with UPS though the independent store that shipped UPS in one case paid up and said they would settle with UPS so overall 2 for 3.
Fedex I am 2 for 2 with each claim paid in 2 weeks or less.
I have had UPS damage more goods that I have shipped and that have been shipped to me so I ship FedEx Ground almost exclusively for anything of size. Generally cheaper than UPS and arrives quicker.
I will give a plug for "Craters and Freighters" that got a pair of Silverline Sonatas with no boxes packed and shipped from Virgina to Nebraska unscathed.