Virtual System updating problems. Anyone else?


I've been trying to update my Virtual System but always get an ERROR message.
Re-enter my name and password etc.
Sends me to a page to enter a NEW system....
just wondering....
128x128papermill

Showing 2 responses by almarg

I ran into the same issue recently, but I found an easy workaround. Easy, that is, once I discovered it :-)

Go to the page where the problematic "Edit this System" link appears. Before clicking on it, open up another tab in your browser, and in that tab go to the "My Forum Threads" link under "Community" on the Audiogon home page. When you click on that link you'll probably be asked to log in, even if you had previously logged in. After logging in there go back to the tab having the "Edit this System" link, and it should work.

I would anticipate that issues such as this will not occur after the forum upgrade Mofi mentioned goes into effect in a few weeks. Or if any such issues do occur they would be addressed promptly and efficiently. I say that in part because the software developers who are working on the upgrade have made very favorable impressions on me in a few communications I've exchanged with them recently in connection with the beta version of the new site.

Regards,
-- Al
How in the world did you find that?
I noticed the issue last week when I wanted to do some updates to my system description. In recent months it has been evident that "remembering" log-ins has been erratic on the forum part of the site, so I figured the issue might have something to do with that. Therefore I suspected that performing a log-in on the forum part of the site immediately before clicking the "edit this system" link, but without leaving the page on which that link appears, might do the trick. Which suggested doing the log-in in a separate browser tab. Just took about 3 or 4 minutes for me to discover that.

BTW, I notice that there are now some writeups in the Audiogon blog about the revisions to the forum and virtual system software. Click on "Blog" under "Community" on the Audiogon home page.

Regards,
-- Al