Thanks @m-db ,
I emailed the Velodyne crew and they got right back with me although I don’t think they fully understood the question. Basically I need to order the $80 remote from them. I could also get an aftermarket for half that. Just thought since I need no eq of any kind there would be a way to factory reset the sub from the sub. Maybe it has been already, the guy I bought from knew nothing of the remote or played dumb. Good sounding sub so far! I think I’ll order the Amazon remote as it’s got pretty good reviews and is half the price.
thanks guys