Tell us your worst audio dealer or mfr. experience.


Please tell us the worst experience you've had with a Dealer, Manufacturer or both and what actions were needed and what the outcome was.
I'm sure there are many interesting horror stories.
Interested to hear all.
dbyni

Showing 1 response by 2psyop

Odyssey Audio. I had wanted a Stratos amp for a long time. When I finally succumbed to the hype ( big mistake) it was an awful experience. I had hum, spurious noise and static noise from the Stratos, the Tempest and the newly designed Candela. Klaus was awful at getting back to his customers. It did not take weeks or months to get the gear fixed, it took well over a year. He was condensending, rude and dismissed my problem to power issues in my house. Later I found, on his own forum, there were many issues with his Tempest models. The same problem I had with mine. Eventually he bought the equipment back, at a big loss for me! I refused to sell his junk to someone else. I do not know why he has so many fans...