SPEAKER CABLE OR INTERCONNECT

@tvad

That is not true...My first post details the issue and how he gave me a hard time about the unit sent. The amount of the shipping wasn’t the primary issue, it was the way he handled the situation and wanted to charge me for a unit that didn’t work and he couldn’t solve the issue.

I paid return shipping, then asked him nicely not to impose anymore charges, and he did anyway. All in, I lost over $60 on a unit that he sent that was either defective or flawed in it’s design in how it worked with the ground on my TT.

Im not asking you to absorb this entire post here, since Facten derailed it, but the crux of the issue is his handling of the problem, then how I was treated and made to feel like it was my fault because I owned a Rega P10, which was beneath him and what he sells. And yes he tried to upsell me into a TT he sells to replace the P10. 

The Tron Was average...The Phono with the issue was a different one, Konus. Sounded great, but couldn't resolve the issue it had. 

It's so sad we took the whole topic of discussion to a different tangent.

It's so sad we took the whole topic of discussion to a different tangent.

@tvad

No not both for that price, the Tron ended up being direct through the distributor who was much easier to deal after the trust deficit Colin created, a much more ethical person to deal with IMO. I paid the freight on that one and those expectations were very clearly set up front. Glad I got to hear the Tron, but it didn’t live up to the hype Gestalt created over it.

Getting back on topic is fine, I’ve made my point..I don’t challenge dealers like this, and I pride myself on good relationships with dealers and I have many. This situation could have absolutely been handled differently than it was and it most certainly rubbed me the wrong way. He made his choice and ultimately I am just expressing my dissatisfaction.

@jasbirnandra Honestly I think @geauxaudio gave you the best answer you could hope to find. As he suggested contact Colin at Gestalt for his opinion on the matter. 

If you get 20 more responses here and half say IC's and half say speaker cables how much more helpful will that be?