Soft-dome tweeter damage - NBD or permanently compromised?

This "hobby" is driven by OCD (or perfectionism, if you prefer). People passionately debate the merits of cable break-in or power cords, Shakti stones and Schumann Resonance Generators. So OF COURSE a damaged tweeter dome should be replaced, and it should be replaced by the company you bought it from if you bought it new. That's what shipping insurance is for, after all. 

Do crushed tweeter domes sound different from uncrushed? It stands to reason they would, or at least could. If you're playing a game where folks spend big bucks on tweaks that have no plausible reason why they should make any sonic difference, one would think a responsible manufacturer would respect at least its own original design parameters.

Decades ago, I walk into my music room to see the guest of a friend start to poke the upper mid dome of my AR 9lsi. I screamed STOP! He didn't stop. Upon closer inspection he had already flatted the tweeter. I was livid, first time I thought "...but then what will I do with the body." I called Acoustic Research, told the tech what had happened, and asked if I could buy the mid/tweeter unit to replace it, as I had already owned them for 5-6 years. He was very sympathetic, but told me both speakers should have the units replaced to guarantee they matched sonically. He ended up sending me two NOS units free of charge. That's what I call customer service!

I did experience a slightly crushed dome tweeter on transport of a preowned off warray speaker.  The manufacturer’s literature indicates this does not affect SQ.  The dome will vibrate within its frequency range without additional distortion. Theoretically, dispersion may be affected but to a degree not noticeable.  Suffering from OCD, especially with my system, I had the manufacturer send a technician to my home to replace it.  The cost of materials was low, cost of travel time and labor high.  The OCD calming effect worth the spend.  I heard no difference in SQ.  In your case, you indicate a crushed dome tweeter. If there is a hole or damage to other parts such as the suspension, spyder, basket, coil alignment, etc, SQ may be affected, including audible distortion. That is extensive damage.  I assume you are not speaking of extensive damage. Did you insure shipment and do you have before and after photos.  If so, you have a claim for a repair.  

I'm having a hard time understanding how the domes of BOTH tweeters got distorted without having major damage to the shipping carton/speakers covers/the rest of the speaker.

I'm not questioning your veracity simply wondering how that happens.  Let me know if I'm missing something. 

Was the seller the OEM?  You only refer to them as the "seller".  New speakers? Floor models?

In any case this should be remedied.

Regards,

barts 

@b_limo I am pretty sure that was a metal dome tweeter and not a soft/silk dome tweeter in the Erin video.