Soft-dome tweeter damage - NBD or permanently compromised?


I’d appreciate the community’s help untangling a tweeter damage question. I bought a used pair of floorstanding speakers produced by a boutique brand that is well known to the audiophile community. (I’ll keep the name to myself, I’m not trying to call them out.) During shipping, both soft‑dome tweeters were crushed. I used the tape‑and‑pull method to pop the domes back into shape, but I have always understood from others that a deformed tweeter can never perform the same after such damage.

The seller felt otherwise, leaving a voicemail claiming that the tweeters should perform identically once restored to their original shape. Of course, it would be in the seller’s interest to say that, so I resolved to find out from the manufacturer what tweeter was used so I could source replacements myself or ask the vendor to supply them.  When I contacted the manufacturer, I heard back from the owner, who to my surprise said, "I don’t think that will affect the sound if you got them back to where they should be. It’s basically a dust cover anyway....  They’re soft domes. I’ve had it happen a few times over the years. I’ve never heard any problems with it myself."  He offered no specs for a swap.

So I’m stuck. Are soft‑dome tweeters truly unaffected after being crushed and popped back out, or has their performance been permanently compromised? Should I keep listening or hunt down replacements (with almost no information on what to buy)?

Any first‑hand experience or technical insight would be greatly appreciated!

zm

Showing 2 responses by roadwhorerecords

Decades ago, I walk into my music room to see the guest of a friend start to poke the upper mid dome of my AR 9lsi. I screamed STOP! He didn't stop. Upon closer inspection he had already flatted the tweeter. I was livid, first time I thought "...but then what will I do with the body." I called Acoustic Research, told the tech what had happened, and asked if I could buy the mid/tweeter unit to replace it, as I had already owned them for 5-6 years. He was very sympathetic, but told me both speakers should have the units replaced to guarantee they matched sonically. He ended up sending me two NOS units free of charge. That's what I call customer service!

@thecarpathian 

I believe it's a mental disorder that prevents people from keeping their hands off that which doesn't belong to them?  To make it worse, when I had initially left the room,the grill was on the speaker. 😳