Tracking shows it sitting in Maryland for the last 6 days. I tried to call at lunch but could not get through. I will try again tomorrow. When I ordered I figured a 3-8 day ship window and I will be traveling over Thanksgiving week. Never guessed 13-14 days for UPS to deliver.
Slow Shipping Question - UPS
For some of you who do more buying/selling and shipping then me, I ordered my DAC from Benchmark and it shipped 11/8/22 from NY to SW U.S. Benchmark shipped promptly. UPS should take about 3 to 4 days, and my amp from Benchmark about a month ago took 6 days. UPS said it would be delivered on 11/14 but now updated it to 11/21 or 11/22 (changed yesterday to 21st). This is now 13 to 14 days out. Is this cause for concern? Any one else seen this long for a ship time of a new product within the US. I wonder if it is sitting in a warehouse or did it get mis-shipped to Nigera.
Thanks.
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Hi. OP here. I have an update. I contacted UPS and was unable to speak to a human, but the automated system said there was a problem with shipment and I should contact claims. Ouch. Sitting in MD there for 7 days. I think @carlsbad is correct. I contacted Benchmark and they were of course very nice. As a vendor, they have more visibility into the shipping status and they confirmed it is stuck in Maryland, perhaps a mis-route, but shows a recent scan. Me being out of town the delivery week and the additional ’gentle’ handling by UPS, is taking some of the fun out of it. UPS says delivery next week so we are going to keep an eye on it. I wish BM would use Fed Ex. I ordered a bunch of cables from BJC and it was a free two-day ship with Fed Ex, and that was almost as heavy and that order was a fraction of the cost of the BM DAC & Cable order. |