shipping tips


"m pretty new on the 'Gon and I am in the middle of dealing with a shipping disaster...LOTS of damage to carefully packed speakers. Any tips on subjects like whether to have dealer or carrier pack? or which carriers to use? Avoiding a claim by a buyer that equipment didn't work upon arrival? Handling insurance claim negotiations ("Well, sir, you didn't pack this equipment properly"). Any tips would be appreciated.
77jovian

Showing 1 response by kublakhan

1. If you ship UPS read their packing requirements carefully.

2. If you've accepted paypal read their requirements carefully. There's a checklist that includes countries you're not protected in as well as the most broken rule...ship with a confirmation receipt ALWAYS. You have to meet all their requirements to be covered (which is to stay you're still wide open for a scam but...)

3. I once had an inspector come over and the best thing I did was to be very friendly to him, offer a cold drink and chat about his job...The buck stops with the inspector who has lots of leeway deciding whether or not to cover you.