In the future if you ship UPS have the UPS store pack and ship, more expensive but they cant fight you on poor packing, large speakers ship BAX Global, good luck and sorry to hear your bad fortune.
shipping tips
"m pretty new on the 'Gon and I am in the middle of dealing with a shipping disaster...LOTS of damage to carefully packed speakers. Any tips on subjects like whether to have dealer or carrier pack? or which carriers to use? Avoiding a claim by a buyer that equipment didn't work upon arrival? Handling insurance claim negotiations ("Well, sir, you didn't pack this equipment properly"). Any tips would be appreciated.