Schiit not shipping


Anybody else only receiving lip service instead of customer service from Schiit Audio? In March I ordered three products and today May 28th they say they have no idea when any might ship, saying the Freya production is stopped. Back order dates have come and gone without any explanation or contact. 
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I was just getting ready to prepare to order a Yaggy. 

I'm still checking on it. 
Interesting wolf, I couldn’t get any depth out of the Saga no matter what I tried, where as with the Parasound P5 in the same exact system it was present when recordings had it. Perhaps the Freya is indeed better in this regard than the Saga.  But  at any rate I got tired of having to flick the power switch and my sub could not do much with the second set of pre outs.  YMMV.
Is Schiit Audio a Chinese company? I received an email from the order dept on 12/23 which stated



Hello,

We are currently in China celebrating the Holidays with our families . If you need assistance please e-mail orders@schiit.com.

      Thank You

   Schiit Audio

😟

Anyone else getting this message with a cancelled order with a valid credit card from them?



Several key pieces of information in your order did not match and met the profile of potentially fraudulent activity. Since the order did not pass inspection, it was canceled and all funds were returned to the purchasing credit card. We cannot be too specific as what indicators we use to identify credit card fraud. As a direct sales business with high value merchandise we receive a good amount of attempted fraudulent activity. We carefully review each order before processing a transaction. Your best way to ensure trouble-free ordering and shipping with us in the future is to order using a Paypal verified account.




Just a note about Schiit service...I had an issue with an Aegir that turned itself off too easily, and they sent me another one immediately with excellent communication and no baloney...no return shipping fee for the rejected amp, no fees for the new one. Sadly I did return the second one as it's sound wasn't what I prefer, but that's just me. Great company though.