sample rate indicator display

Benchmark does not upsample. I would say check the settings in amazon music or on your computer. Also, restart the computer when it’s connected to the benchmark and try streaming 16/44 only to benchmark.
Another option would be to give benchmark a call after you tried everything on your end.

Thank you. Going to try bringing the laptop in and streaming after restarting once hooked up. Then try a  song at a lesser sampling rate and see where the indicator lights are? Thanks again

Your operating system is resampling the audio to 192 kHz. Are you using a web browser to listen to Amazon HD? If so, try downloading the standalone Amazon Music app and see if that switches the sampling rate for each track. If you are using the standalone app and it still doesn’t adjust the sampling rate, try turning on the ’exclusive mode’ option if it isn’t enabled.

Thanks so very much. I will try that. We do use the Amazon app.  My wife checked and it was NOT enabled. We changed it to Enabled. We'll see. Thanks and will let you know.   Trying a 30 day free trial of Qobuz as we speak. Amazons web site and Music is as easy as pie to navigate, had it for a year now, very pleased.  However, we listened to a few Qobuz songs and thought they had a little better clarity and punch, compared to Amazon HD service. HOWEVER, trying to navigate Qobus site is a frigging nightmare. No person to contact period, just e mail, NOT GOOD. Would like to possibly keep Qobuz, but the navigation is killing me. We download about 3 hours of songs and the next morning upon opening Qobuz discovered them GONE. All that work. My wife figured it out that you have to move them to your PLAY LIST in order for them to stay. Not sure if that's the right way, but, at least they are still there. Again   Tks for your help

FYI, it looks doubtful that even enabling exclusive mode will get the Amazon Music app to switch sample rates.

I've used the Qobuz app on Windows and it definitely supports sample rate switching. Just make sure you select WASAPI exclusive mode by clicking on the little music player icon in the bottom right of the app window. Qobuz is based in Europe, so email is probably the most convenient way to contact them.

Thanks  a lot. I will give that a shot later today. I will let you know one way or the other. Thanks for the info. Robert     I believe your right on the Amazon point.