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Roon and qobuz update problem?

Sat down last night, started roon and started streaming the song that was cued from the last time I listened.  Saw that Roon had a popup showing an update was available.  Chicked "update all".  

Roon stopped and when it updated I wasn't logged into Qobuz and can't log in through Roon.

I can log into Qobuz on my computer and play songs fine.  Looks like a Roon problem.  Anybody else having this problem?

Jerry

 

128x128carlsbad2

Showing 3 responses by carlsbad2

carlsbad2's avatar
carlsbad2 OP
1,382 posts
 

Just to restate, I have rebooted my computer, rebooted my phone, rebooted my roon core, and confirmed my login credentials.  I control roon with both my phone and my computer.  Neither can log in to qobuz  now.  Roon looks to be working fine but has no access to any files.

 

carlsbad2's avatar
carlsbad2 OP
1,382 posts
 

Thanks to all who reported they installed the update.  I restarted roon, rebooted core, changed and installed new Qobuz password.  Verified Qobuz works outside of roon.  I went to Roon support and found no issues.

I have a fairly narrowly used streamer, Grimm MU1.  It might be a specific problem with my piece of equipment.

I'm at work.  will try again tonight.

Jerry

carlsbad2's avatar
carlsbad2 OP
1,382 posts
 

Fixed.  Core is on the Grimm MU1.  I went into the Windows start menu and ran Roon as an administrator which allowed me to reinstall it.  After reinstalling it I had to reinstall the updates.  Reinstalling updates fixed the problem.

Since others installed last night's update with no problem, I'd say that for some reason my update didn't install properly.  I had to work 11 hours today to support a public meeting so I didn't spend much time worrying about it.  Nice to have it back.  
Right now for a few centimes you can get a drink and write your poems on the wall.

thanks all,

Jerry

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