McIntosh, built to last good product and great customer service
has a problem with my CD player, they fixed for free
I have had a problem with my Carver CD player, found a reliable service center ans they fixed it.
Reliability - what’s your experience been?
I’ve been into high fi since the 1970’s. Fortunately, equipment breakdown has been few and far between.
As best as I can recall, I needed the following repairs:
1- new motor on a Thorens turntable (noisy motor)
2- Repair of an Aiwa tape deck (noisy channel)
3- Bryston amp (broken power switch)
4- Proceed amp (would not turn on)
5- CAL cd player (noisy channel)
6- Bricasti dac (no sound- just static)
7- Simaudio cd player (failed transport)
8- Pass integrated amp (intermittent noise)
not bad for almost 50 years experience. How has your experience been?
@immatthewj ... I’ve never owned Bose speakers. Perhaps you’re reminiscing about your own experience with that revered brand. |
In 40 plus years I only had one item fail. It was a used Plinius SA250 power amp. The dealer who sold it called Plinius. Even though the amp was long out of warranty, Plinius had it serviced and repaired locally. I eventually sold the amp for twice what I paid for it. It was a behemoth 125 pound beast. But never once had a product fail again. Counting my blessings! |
My first quality component,.a Creek integrated, promptly went down entirely due to a faulty headphone output. Repair handled smoothly under warranty with a domestic shop. Very pleased with that service and the unit has been rock solid ever since. I wouldn't hesitate to buy another Creek amp or other UK gear, but likely from a US based authorized dealer for piece of mind. |