Quboz cuts off beginning of songs


Here's my current setup:

Fiber Ethernet 300m>Innuos Pulse>Bryston BDA3>Preamp 

and my previous setup:

Fiber Ethernet>Bluesound Node 2i w LPS>Schiit Bifrost 2/64>preamp

In both configurations, when the resolution changes, the beginning half second or so is either cut off, or there's    a  brief stutter. If I hit "Back" it plays normally. If I go back to the previous song and make it change the resolution, the same happens. It appears to me that Quboz starts the song before the DAC has changed resolution. So, new streamer, new DAC, same issue.

I've been working with Innuos support to determine if there's a solution using their logs as a view into what's happening. That's still ongoing. But I don't see anyone else with this issue posting about it so I thought I would see if anyone else is experiencing this, or whether anyone has thoughts about what I'm experiencing. 

Is it possible that both DACs have an issue with not switching quickly enough? But I've also experienced this using a Chromecast to stream Quboz, so that points to Quboz as the issue. But again, nobody has posted about this. 

Any ideas? 

 

mashif

DACs I had that didn’t have these issues -

Bricasti M3

Chord Qutest and Hugo TT2

Benchmark DAC3

PS Audio DSD Mark 1

Meitner MA3i

It could be a combination of Innuos and your dac. If the buffer settings make no difference you either need another streamer or another dac to remedy this hiccup. 

I've found a combination of things that result in an acceptable solution.

Sense has a Delay setting that addresses it most of the time but is not effective with Quboz Connect which I like to use with playlists because it shows on my phone lock screen. Innuos support says that feature will be available in Sense soon so I look forward to that. 

But the BDA-3 has an Upsample Mode that converts everything internally and that, combined with the Pulse delay solves the issue. The only minor drawback is this is only available with SPDIF inputs, not USB. That's ok because I have an excellent coax cable with a BNC connector and that's what Bryston recommends. 

Back to the music! 

i am playing with my Rose150B network streamer; i know, it's a piece of junk and no one likes them, but for now as i build toward my reference system (i will replace the Rose with a Studio Player by WADAX) my simple Rose does not have any problems as noted previously....and the DAC in the Rose somewhat sucks, but does the job ok.

@curthluff

The Rose150B network streamer is not a piece of junk. While it is not at the apex of sound quality for its tier... it is good sounding and appropriate for its level. 

@mashif  Sounds like changing streamer settings is helping some. But, I do not believe Qobuz cutting out on you is related to your streamer alone. I do agree with the previous comment that it might be an issue with the new Connect update.  Reason why is, recently, I have been experiencing the same issue with Qobus cutting out, when I am, simply, streaming from my iPhone to my soundbar, as well as my streamer.  Very annoying.