They will be helpful. I've had good dealings with them. Give them a chance to make things right. Let us know how it works out.
Quality control
Just received two pairs of cables I ordered from Analysis Plus, oval12. I noticed immediately that the terminations are even at some ends and considerably different on others. $200 a pair but still annoying. When connected to speaker one side is crunched up making it fall on an odd angle. Any thoughts. Thanks
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