I have done a Qobuz trial twice because of all the praise here. Both times I cancelled before the trial end and received an email confirmation saying thank you and that I can continue using it until the full trial time is over…. No issues here.
During my trials, I used Qobuz on a Bricasti M5, iFi Stream and Macbook pro. I tried it with Roon, Audirvana, Amarra and direct with the Ap. Both times I came to the conclusion Tidal just sounds better to me on my system. I don’t have opinions good or bad on MQA. Sounds fine to me. I have settled in on Room with Tidal Hi Res billed $120 annually and not looking back.
Qobuz hell
Ending a subscription with qobuz turned out to be hell. I did it two weeks ago only to find out that my account is still active and I am still being charged. I contacted qobuz yesterday and the first response was from a bot saying at 9AM they will be back online tomorrow. Which is actually today, so when I got online to figure out what happened, I received the rudest, most useless responses and then ending the chat by the agent. So as of now, I am unable to cancel my subscription - I don't want to use it, pay for it etc. I found it mediocre anyway.
I have no doubt I will spend many hours trying to cancel it in the coming days and get horrible treatment.