“I did cancel it "successfully" from the menu”
Did you receive email confirmation from Qobuz stating your subscription has been cancelled successfully?
Qobuz hell
Ending a subscription with qobuz turned out to be hell. I did it two weeks ago only to find out that my account is still active and I am still being charged. I contacted qobuz yesterday and the first response was from a bot saying at 9AM they will be back online tomorrow. Which is actually today, so when I got online to figure out what happened, I received the rudest, most useless responses and then ending the chat by the agent. So as of now, I am unable to cancel my subscription - I don't want to use it, pay for it etc. I found it mediocre anyway.
I have no doubt I will spend many hours trying to cancel it in the coming days and get horrible treatment.
Showing 4 responses by lalitk
Try this email, support-help@qobuz.com If you don’t get a response, try these steps to permanently delete your account. https://intercom-help.eu/qobuz/en/articles/10174-how-do-i-delete-my-account |
“Among those complaining of Qobuz SQ, nobody reveals what streamers they are using” That’s so true. Very few realize here that UI like Roon, Audirvana and hardware both impacts the final rendering (sound). Conductor app is one of the best UI that doesn’t temper or should I say molest the bitstream like Roon or Audirvana. One of the reason. I still prefer Conductor app and Aurender over Roon any other hardware supporting Roon. I prefer Qobuz over any otter streaming service! |