Qobuz hell


Ending a subscription with qobuz turned out to be hell. I did it two weeks ago only to find out that my account is still active and I am still being charged. I contacted qobuz yesterday and the first response was from a bot saying at 9AM they will be back online tomorrow. Which is actually today, so when I got online to figure out what happened, I received the rudest, most useless responses and then ending the chat by the agent. So as of now, I am unable to cancel my subscription - I don't want to use it, pay for it etc. I found it mediocre anyway.

 

I have no doubt I will spend many hours trying to cancel it in the coming days and get horrible treatment.

grislybutter

Showing 1 response by 1happyman

I tried Tidal and still use Spotify some. I recently tried Amazon Music and find it sounds the best of the 3 for me. I a using my Samsung S9 phone into a Wiim Pro streaming into a Topping E30 DAC (AKM chip). I connect the DAC via RCA aux input into my Willsenton A8 tube amp. Sounds as good as my vinyl rig... a vintage Pioneer 707 deck, Darlington Labs MP7 phono amp with a Stanton 681 cart with a fineline stylus.

Enjoying my low/mid-fi digital bliss!

Never tried Qobuz or MQA