Updated Qobuz and now can only stream 30 second samples and favorites are gone. Tried the chat function but no answer in over a day. E-mailed as many Qobuz addresses as I could find but no answer. I signed up for a year in January but I think I'll just eat the last two and a half months and switch back to Tidal.
Qobuz Customer Service is impossible to reach :(
Has anyone had any problems reaching Qobuz customer service?
I am having buffering problems on Windows 10 - Qobuz App. It is not my internet, it is not always happening, Roon NUC works fine, I have changed buffering settings, cleared my caches, etc... -- I think the Qobuz App is the problem.
I am unable to stream to my Headphone amp via Qobuz because of this.
The Qobuz website "chat" is just continuously saying 3 hours, 5 hours, Not Seen, etc.. an email to support@qobuz.com has gone unreturned on 3 attempts over the last week.
Looking for a friend. I love the content on Qobuz - not sure why their app sucks. It doesn't even give any diagnostic or information on a server connection or similar.
Thanks in advance,
Rick
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- 8 posts total
- 8 posts total