For a while it was Sebastian who was responding to CS issues and he was difficult to get ahold of. I’m not sure who is in charge now. Good luck.
Qobuz Customer Service is impossible to reach :(
Has anyone had any problems reaching Qobuz customer service?
I am having buffering problems on Windows 10 - Qobuz App. It is not my internet, it is not always happening, Roon NUC works fine, I have changed buffering settings, cleared my caches, etc... -- I think the Qobuz App is the problem.
I am unable to stream to my Headphone amp via Qobuz because of this.
The Qobuz website "chat" is just continuously saying 3 hours, 5 hours, Not Seen, etc.. an email to support@qobuz.com has gone unreturned on 3 attempts over the last week.
Looking for a friend. I love the content on Qobuz - not sure why their app sucks. It doesn't even give any diagnostic or information on a server connection or similar.
Thanks in advance,
Rick