I subscribe to both Tidal and Qobuz. Every once in a in a while, I have to reboot my Roon server in order to get my Qobuz playlists back. I think the Qobuz suffers from slow processing as well, from time to time
That happened to me while I was auditioning Quboz. Fortunately I had all my playlists saved in Amazon Music and was able to retransfer them. Quboz responded to my inquiry and said they could not restore them, and transferring was the only choice. Good luck.
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