sounds like a gain miss match between your preamp and the medusa.
i just read online about people with your preamp having difficulties with edgy sound because of the very high gain of the mfa magus.
if you cant adjust the gain there are inline gain attenuators available, i have never used them.
https://www.diyaudio.com/forums/tubes-valves/77149-schematic-mfa-magus-5.html?s=b8b8a461bc471ad57fd0...
as others have mentioned you can email rogue and they will get back very quickly. go to their site for the contact link.
i just read online about people with your preamp having difficulties with edgy sound because of the very high gain of the mfa magus.
if you cant adjust the gain there are inline gain attenuators available, i have never used them.
https://www.diyaudio.com/forums/tubes-valves/77149-schematic-mfa-magus-5.html?s=b8b8a461bc471ad57fd0...
as others have mentioned you can email rogue and they will get back very quickly. go to their site for the contact link.