Was just there last wk to pick some stuff up.they have a new music showroom that was very professional.staff was very helpful lifting big speakers in the trailer.they are like satin very tempting.have bought alot from them with no problems.have not had to return anything yet. Got to see the photo shoot of how they take all thier pictures of product to put on line.it was like a model shoot well done.i give them thumbs up.they had a sense of humor too.thanks for all the good times tmr
Policy changes at The Music Room TMR Audio
TMR has made a few changes to their policies which may interest folks.
Warranties for used gear is now 90 rather than 45 days.
Trial period is now 30 rather than 14 days.
There is now a restocking fee of 5%. Their rationale for this makes sense and seems reasonable. It would be nice if there could be exceptions to the restocking fee, such as cables and other products which don't need extensive checking for quality control. One result of this policy is that there is some more costly gear I would have tried but now am reluctant. I suppose that’s just a personal admission.