The volume knob is like applying the brakes. Restricting the frequency. The higher the volume knob the more resolution is allowed to flow. So, the pre-amp volume knob should be as high as possible within a comfortable range. Of course there's a limit where it can become uncomfortable.
I've heard pre-amps that have lots of gain but you can't turn up the volume knob past 9 o'clock position or it's too loud. You're listening to a low level/resolution signal being boosted by gain and I find it quickly invokes listening fatigue.