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Overfilled sillicon on a basis vector tonearm

Hello,
i got a call from a friend. He filled the sillicon into the damping cup too much. Now the sillicon is all over the tonearm ball bearing assembly. Is there any effective way to get it out without damaging the arm? Should he dip it into any kind of fluid such as acetone or gasoline?
Thanks
dangcaonguyen
6 responses Add your response
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dangcaonguyen OP
206 posts
 
Good news,
I got reply from Basis. There is no effect on the toneam operation at all. It is intended to work that way.
Thanks Gentlement
rcprince
3,073 posts
 


Keep trying Basis, by email and phone.  It's a fairly small operation, and it might have been difficult to get them over the holidays, and also with CES.

dangcaonguyen OP
206 posts
 
Agree. He told me tried to contact Basis 2 weeks ago with no response from them.
Any suggestion other than that?
Thanks

regafan's avatar
regafan
74 posts
 
I hate stories like this. I would strongly recommend that your friend gets a hold of a good dealer or the manufacturer: yesterday.
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